no code implementations • 3 Apr 2023 • Yuncheng Hua, Xiangyu Xi, Zheng Jiang, Guanwei Zhang, Chaobo Sun, Guanglu Wan, Wei Ye
End-to-end generation-based approaches have been investigated and applied in task-oriented dialogue systems.
1 code implementation • 17 Oct 2022 • Weihao Zeng, Keqing He, Zechen Wang, Dayuan Fu, Guanting Dong, Ruotong Geng, Pei Wang, Jingang Wang, Chaobo Sun, Wei Wu, Weiran Xu
Recent advances in neural approaches greatly improve task-oriented dialogue (TOD) systems which assist users to accomplish their goals.
no code implementations • 31 Aug 2022 • Keqing He, Jingang Wang, Chaobo Sun, Wei Wu
In this paper, we propose a novel unified knowledge prompt pre-training framework, UFA (\textbf{U}nified Model \textbf{F}or \textbf{A}ll Tasks), for customer service dialogues.
no code implementations • 13 May 2022 • Xiangyu Xi, Chenxu Lv, Yuncheng Hua, Wei Ye, Chaobo Sun, Shuaipeng Liu, Fan Yang, Guanglu Wan
Though widely used in industry, traditional task-oriented dialogue systems suffer from three bottlenecks: (i) difficult ontology construction (e. g., intents and slots); (ii) poor controllability and interpretability; (iii) annotation-hungry.