no code implementations • EMNLP (NLPOSS) 2020 • Thiago Madeira, Heder Bernardino, Jairo Francisco De Souza, Henrique Gomide, Nathália Munck Machado, Bruno Marcos Pinheiro da Silva, Alexandre Vieira Pereira Pacelli
The proposed framework is capable of improving the quality and reducing the time of interactions via chat between a user and a chat operator.