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Found 8 papers, 4 papers with code
Thread With Caution: Proactively Helping Users Assess and Deescalate Tension in Their Online Discussions
In this work we propose a complementary paradigm that directly empowers users by proactively enhancing their awareness about existing tension in the conversation they are engaging in and actively guides them as they are drafting their replies to avoid further escalation.
Proactive Moderation of Online Discussions: Existing Practices and the Potential for Algorithmic Support
To address the widespread problem of uncivil behavior, many online discussion platforms employ human moderators to take action against objectionable content, such as removing it or placing sanctions on its authors.
ConvoKit: A Toolkit for the Analysis of Conversations
This paper describes the design and functionality of ConvoKit, an open-source toolkit for analyzing conversations and the social interactions embedded within.
Don't Let Me Be Misunderstood: Comparing Intentions and Perceptions in Online Discussions
Further, this misalignment between intentions and perceptions can be linked to the future health of a conversation: when a comment whose author intended to share a fact is misperceived as sharing an opinion, the subsequent conversation is more likely to derail into uncivil behavior than when the comment is perceived as intended.
Trouble on the Horizon: Forecasting the Derailment of Online Conversations as they Develop
This means modeling derailment as an emerging property of a conversation rather than as an isolated utterance-level event.
Asking the Right Question: Inferring Advice-Seeking Intentions from Personal Narratives
To properly infer the narrator's intention, one needs to apply a certain degree of common sense and social intuition.
Trajectories of Blocked Community Members: Redemption, Recidivism and Departure
We reveal that these trajectories are tied to factors rooted both in the characteristics of the blocked individual and in whether they perceived the block to be fair and justified.
Conversations Gone Awry: Detecting Early Signs of Conversational Failure
One of the main challenges online social systems face is the prevalence of antisocial behavior, such as harassment and personal attacks.
