Search Results for author: Luyin Cheng

Found 1 papers, 0 papers with code

A Framework in CRM Customer Lifecycle: Identify Downward Trend and Potential Issues Detection

no code implementations25 Feb 2018 Kun Hu, Zhe Li, Ying Liu, Luyin Cheng, Qi Yang, Yan Li

In the first prediction part, we focus on predicting the downward trend, which is an earlier stage of the customer lifecycle compared to churn.

Causal Inference Management +1

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