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Forum 4.0: An Open-Source User Comment Analysis Framework
With the increasing number of user comments in diverse domains, including comments on online journalism and e-commerce websites, the manual content analysis of these comments becomes time-consuming and challenging.
Classifying Multilingual User Feedback using Traditional Machine Learning and Deep Learning
With the rise of social media like Twitter and of software distribution platforms like app stores, users got various ways to express their opinion about software products.
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