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If I Hear You Correctly: Building and Evaluating Interview Chatbots with Active Listening Skills
Interview chatbots engage users in a text-based conversation to draw out their views and opinions.
Tell Me About Yourself: Using an AI-Powered Chatbot to Conduct Conversational Surveys with Open-ended Questions
The rise of increasingly more powerful chatbots offers a new way to collect information through conversational surveys, where a chatbot asks open-ended questions, interprets a user's free-text responses, and probes answers whenever needed.
Confiding in and Listening to Virtual Agents: The Effect of Personality
We investigate how the personality of a virtual interviewer influences a user's behavior from two perspectives: the user's willingness to confide in, and listen to, a virtual interviewer.
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