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Found 4 papers, 1 papers with code
Trustera: A Live Conversation Redaction System
Trustera, the first functional system that redacts personally identifiable information (PII) in real-time spoken conversations to remove agents' need to hear sensitive information while preserving the naturalness of live customer-agent conversations.
Automatic Speech Recognition
Natural Language Understanding
+2
Phonetically-Oriented Word Error Alignment for Speech Recognition Error Analysis in Speech Translation
We propose a variation to the commonly used Word Error Rate (WER) metric for speech recognition evaluation which incorporates the alignment of phonemes, in the absence of time boundary information.
Assessing the Tolerance of Neural Machine Translation Systems Against Speech Recognition Errors
Machine translation systems are conventionally trained on textual resources that do not model phenomena that occur in spoken language.
Automatic Speech Recognition
Automatic Speech Recognition (ASR)
+5
Bootstrapping Multilingual Intent Models via Machine Translation for Dialog Automation
With the resurgence of chat-based dialog systems in consumer and enterprise applications, there has been much success in developing data-driven and rule-based natural language models to understand human intent.
