Search Results for author: Tobi Mustapha

Found 1 papers, 0 papers with code

Advising Agent for Service-Providing Live-Chat Operators

no code implementations9 May 2021 Aviram Aviv, Yaniv Oshrat, Samuel A. Assefa, Tobi Mustapha, Daniel Borrajo, Manuela Veloso, Sarit Kraus

Call centers, in which human operators attend clients using textual chat, are very common in modern e-commerce.

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