Search Results for author: Xuelian Li

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AdaCoach: A Virtual Coach for Training Customer Service Agents

no code implementations • 27 Apr 2022 • Shuang Peng, Shuai Zhu, Minghui Yang, Haozhou Huang, Dan Liu, Zujie Wen, Xuelian Li, Biao Fan

With the development of online business, customer service agents gradually play a crucial role as an interface between the companies and their customers.

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