Q: In this task, you're given passages that contain mentions of names of people, places, or things. Some of these mentions refer to the same person, place, or thing. Your job is to write questions that evaluate one's understanding of such references. Good questions are expected to link pronouns (she, her, him, his, their, etc.) or other mentions to people, places, or things to which they may refer. Do not ask questions that can be answered correctly without understanding the paragraph or having multiple answers. Avoid questions that do not link phrases referring to the same entity. For each of your questions, the answer should be one or more phrases in the paragraph, and it should be unambiguous.
Passage: Thirty years old and single, Pauline "Poppy" Cross shares a London flat with her best friend Zoe, a fellow teacher. Poppy is free-minded, high-spirited and kind-hearted. The film opens with Poppy trying to engage a shop employee in conversation. He ignores her, yet his icy demeanour does not bother her. She maintains her good mood even when she discovers her bicycle has been stolen. Her main concern is not getting a new one or finding the bicycle, but that she did not get a chance to say goodbye to it. This prompts her to decide to learn how to drive.
When Poppy takes driving lessons for the first time, her positive attitude contrasts starkly with her gloomy, intolerant and cynical driving instructor, Scott. He is emotionally repressed, has anger problems and becomes extremely agitated by Poppy's casual attitude towards driving. As Poppy gets to know him, it becomes evident that Scott believes in conspiracy theories. His beliefs are partly attributable to his racist and misogynistic views, which make it hard for him to get along with others. Scott seems to be angered by Poppy's sunny personality and what he perceives as a lack of responsibility and concern for driving safety. Scott is exceptionally irritated by Poppy's choice of footwear (a pair of high-heeled boots), which he feels compromises her ability to drive. From the outset, he feels Poppy does not take her lessons seriously and is careless.
Poppy, however, does have the capacity to be responsible. At school, Poppy observes one of her pupils bullying one of his classmates. Rather than becoming angry, she worries about him and takes the appropriate action. After speaking with her student, she comes to the correct conclusion that her student is being abused at home. A social worker, Tim, is brought in to handle the boy's case. Through Tim and the pupil's interactions, the latter reveals that his mother's boyfriend has been beating him. Tim and Poppy begin dating.
A:
What is the full name of the person that the shop employee ignores?