Beyond opening up the black box: Investigating the role of algorithmic systems in Wikipedian organizational culture

26 Sep 2017 R. Stuart Geiger

Scholars and practitioners across domains are increasingly concerned with algorithmic transparency and opacity, interrogating the values and assumptions embedded in automated, black-boxed systems, particularly in user-generated content platforms. I report from an ethnography of infrastructure in Wikipedia to discuss an often understudied aspect of this topic: the local, contextual, learned expertise involved in participating in a highly automated social-technical environment... (read more)

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