Current Challenges in Spoken Dialogue Systems and Why They Are Critical for Those Living with Dementia

14 Sep 2019Angus AddleseeArash EshghiIoannis Konstas

Dialogue technologies such as Amazon's Alexa have the potential to transform the healthcare industry. However, current systems are not yet naturally interactive: they are often turn-based, have naive end-of-turn detection and completely ignore many types of verbal and visual feedback - such as backchannels, hesitation markers, filled pauses, gaze, brow furrows and disfluencies - that are crucial in guiding and managing the conversational process... (read more)

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