Towards Empathetic Open-domain Conversation Models: a New Benchmark and Dataset

ACL 2019 Hannah RashkinEric Michael SmithMargaret LiY-Lan Boureau

One challenge for dialogue agents is recognizing feelings in the conversation partner and replying accordingly, a key communicative skill. While it is straightforward for humans to recognize and acknowledge others' feelings in a conversation, this is a significant challenge for AI systems due to the paucity of suitable publicly-available datasets for training and evaluation... (read more)

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