Knowledge Aware Conversation Generation with Explainable Reasoning over Augmented Graphs

IJCNLP 2019  ·  Zhibin Liu, Zheng-Yu Niu, Hua Wu, Haifeng Wang ·

Two types of knowledge, triples from knowledge graphs and texts from documents, have been studied for knowledge aware open-domain conversation generation, in which graph paths can narrow down vertex candidates for knowledge selection decision, and texts can provide rich information for response generation. Fusion of a knowledge graph and texts might yield mutually reinforcing advantages, but there is less study on that. To address this challenge, we propose a knowledge aware chatting machine with three components, an augmented knowledge graph with both triples and texts, knowledge selector, and knowledge aware response generator. For knowledge selection on the graph, we formulate it as a problem of multi-hop graph reasoning to effectively capture conversation flow, which is more explainable and flexible in comparison with previous work. To fully leverage long text information that differentiates our graph from others, we improve a state of the art reasoning algorithm with machine reading comprehension technology. We demonstrate the effectiveness of our system on two datasets in comparison with state-of-the-art models.

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