NITMZ-JU at IJCNLP-2017 Task 4: Customer Feedback Analysis
In this paper, we describe a deep learning framework for analyzing the customer feedback as part of our participation in the shared task on Customer Feedback Analysis at the 8th International Joint Conference on Natural Language Processing (IJCNLP 2017). A Convolutional Neural Network (CNN) based deep neural network model was employed for the customer feedback task. The proposed system was evaluated on two languages, namely, English and French.
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