Reputation Agent: Prompting Fair Reviews in Gig Markets

8 May 2020Carlos ToxtliAngela Richmond-FullerSaiph Savage

Our study presents a new tool, Reputation Agent, to promote fairer reviews from requesters (employers or customers) on gig markets. Unfair reviews, created when requesters consider factors outside of a worker's control, are known to plague gig workers and can result in lost job opportunities and even termination from the marketplace... (read more)

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