Target Guided Emotion Aware Chat Machine

15 Nov 2020  ·  Wei Wei, Jiayi Liu, Xianling Mao, Guibin Guo, Feida Zhu, Pan Zhou, Yuchong Hu, Shanshan Feng ·

The consistency of a response to a given post at semantic-level and emotional-level is essential for a dialogue system to deliver human-like interactions. However, this challenge is not well addressed in the literature, since most of the approaches neglect the emotional information conveyed by a post while generating responses. This article addresses this problem by proposing a unifed end-to-end neural architecture, which is capable of simultaneously encoding the semantics and the emotions in a post and leverage target information for generating more intelligent responses with appropriately expressed emotions. Extensive experiments on real-world data demonstrate that the proposed method outperforms the state-of-the-art methods in terms of both content coherence and emotion appropriateness.

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