Towards Understanding and Modeling Empathy for Use in Motivational Design Thinking

28 Jul 2019Gloria WashingtonRouzbeh Shirvani

Design Thinking workshops are used by companies to help generate new ideas for technologies and products by engaging subjects in exercises to understand their users' wants and become more empathetic towards their needs. The "aha moment" experienced during these thought-provoking, step outside the yourself activities occurs when a group of persons iterate over several problems and converge upon a solution that will fit seamlessly everyday life... (read more)

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