2 code implementations • 4 May 2023 • James Gung, Emily Moeng, Wesley Rose, Arshit Gupta, Yi Zhang, Saab Mansour
Existing task-oriented dialogue datasets, which were collected to benchmark dialogue systems mainly in written human-to-bot settings, are not representative of real customer support conversations and do not provide realistic benchmarks for systems that are applied to natural data.
2 code implementations • 25 Apr 2023 • James Gung, Raphael Shu, Emily Moeng, Wesley Rose, Salvatore Romeo, Yassine Benajiba, Arshit Gupta, Saab Mansour, Yi Zhang
With increasing demand for and adoption of virtual assistants, recent work has investigated ways to accelerate bot schema design through the automatic induction of intents or the induction of slots and dialogue states.