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Found 2 papers, 2 papers with code
Dialogue Quality and Emotion Annotations for Customer Support Conversations
Task-oriented conversational datasets often lack topic variability and linguistic diversity.
Simple LLM Prompting is State-of-the-Art for Robust and Multilingual Dialogue Evaluation
Despite significant research effort in the development of automatic dialogue evaluation metrics, little thought is given to evaluating dialogues other than in English.
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