Search Results for author: Joyce Fang

Found 2 papers, 0 papers with code

CS-BERT: a pretrained model for customer service dialogues

no code implementations EMNLP (NLP4ConvAI) 2021 Peiyao Wang, Joyce Fang, Julia Reinspach

Large-scale pretrained transformer models have demonstrated state-of-the-art (SOTA) performance in a variety of NLP tasks.

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