WER we are and WER we think we are

no code implementations • Findings of the Association for Computational Linguistics 2020 • Piotr Szymański, Piotr Żelasko, Mikolaj Morzy, Adrian Szymczak, Marzena Żyła-Hoppe, Joanna Banaszczak, Lukasz Augustyniak, Jan Mizgajski, Yishay Carmiel

Natural language processing of conversational speech requires the availability of high-quality transcripts.

Automatic Speech Recognition Automatic Speech Recognition (ASR) +1

Avaya Conversational Intelligence: A Real-Time System for Spoken Language Understanding in Human-Human Call Center Conversations

no code implementations • 2 Sep 2019 • Jan Mizgajski, Adrian Szymczak, Robert Głowski, Piotr Szymański, Piotr Żelasko, Łukasz Augustyniak, Mikołaj Morzy, Yishay Carmiel, Jeff Hodson, Łukasz Wójciak, Daniel Smoczyk, Adam Wróbel, Bartosz Borowik, Adam Artajew, Marcin Baran, Cezary Kwiatkowski, Marzena Żyła-Hoppe

Avaya Conversational Intelligence(ACI) is an end-to-end, cloud-based solution for real-time Spoken Language Understanding for call centers.

Abstractive Text Summarization Intent Recognition +4