no code implementations • 12 Dec 2024 • Mengze Hong, Yuanfeng Song, Di Jiang, Wailing Ng, Yanjie Sun, Chen Jason Zhang
The discovery of customer intention from dialogue plays an important role in automated support system.
no code implementations • 12 Dec 2024 • Mengze Hong, Chen Zhang, Chaotao Chen, Rongzhong Lian, Di Jiang
Maintaining persona consistency is paramount in the application of open-domain dialogue systems, as exemplified by models like ChatGPT.
no code implementations • 27 Oct 2024 • Wentao Gao, Feiyu Yang, Mengze Hong, Xiaojing Du, Zechen Hu, Xiongren Chen, Ziqi Xu
Time series forecasting is a critical task in various domains, where accurate predictions can drive informed decision-making.
no code implementations • 16 Oct 2024 • Mengze Hong, Yuanfeng Song, Di Jiang, Lu Wang, Zichang Guo, Chen Jason Zhang
To accommodate potential variations in how a customer's query may be expressed, it emerges as the favored solution to augment these QA pairs with similar questions that are possibly diverse while remaining semantic consistency.
no code implementations • 8 Oct 2024 • Mengze Hong, Di Jiang, Yuanfeng Song, Chen Jason Zhang
With the growing importance of customer service in contemporary business, recognizing the intents behind service dialogues has become essential for the strategic success of enterprises.
no code implementations • 2 Oct 2024 • Longyu Feng, Mengze Hong, Chen Jason Zhang
Batch prompting is a common technique in large language models (LLMs) used to process multiple inputs simultaneously, aiming to improve computational efficiency.
no code implementations • 29 Sep 2024 • Mengze Hong, Chen Jason Zhang, Lingxiao Yang, Yuanfeng Song, Di Jiang
Additionally, knowledge distillation and model quantization are applied to enhance model efficiency and reduce the model size, better supporting industrial deployment in mobile devices.
no code implementations • 8 Aug 2024 • Mengze Hong, Di Jiang, Wailing Ng, Zichang Guo, Chen Jason Zhang
Semantic Embedding Model (SEM), a neural network-based Siamese architecture, is gaining momentum in information retrieval and natural language processing.