Search Results for author: Sarah E. Finch

Found 4 papers, 0 papers with code

What Went Wrong? Explaining Overall Dialogue Quality through Utterance-Level Impacts

no code implementations EMNLP (NLP4ConvAI) 2021 James D. Finch, Sarah E. Finch, Jinho D. Choi

Improving user experience of a dialogue system often requires intensive developer effort to read conversation logs, run statistical analyses, and intuit the relative importance of system shortcomings.


Emora: An Inquisitive Social Chatbot Who Cares For You

no code implementations10 Sep 2020 Sarah E. Finch, James D. Finch, Ali Ahmadvand, Ingyu, Choi, Xiangjue Dong, Ruixiang Qi, Harshita Sahijwani, Sergey Volokhin, Zihan Wang, ZiHao Wang, Jinho D. Choi

Inspired by studies on the overwhelming presence of experience-sharing in human-human conversations, Emora, the social chatbot developed by Emory University, aims to bring such experience-focused interaction to the current field of conversational AI.

Chatbot Intent Classification

Towards Unified Dialogue System Evaluation: A Comprehensive Analysis of Current Evaluation Protocols

no code implementations SIGDIAL (ACL) 2020 Sarah E. Finch, Jinho D. Choi

As conversational AI-based dialogue management has increasingly become a trending topic, the need for a standardized and reliable evaluation procedure grows even more pressing.

Dialogue Management

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