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Explainable Predictive Process Monitoring: A User Evaluation
The results of the user evaluation show that, although explanation plots are overall understandable and useful for decision making tasks for Business Process Management users -- with and without experience in Machine Learning -- differences exist in the comprehension and usage of different plots, as well as in the way users with different Machine Learning expertise understand and use them.
Incremental Predictive Process Monitoring: How to Deal with the Variability of Real Environments
The results provide a first evidence of the potential of incremental learning strategies for predicting process monitoring in real environments, and of the impact of different case encoding strategies in this setting.
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