no code implementations • dialdoc (ACL) 2022 • Song Feng, Siva Patel, Hui Wan
The paper presents the results of the Shared Task hosted by the Second DialDoc Workshop on Document-grounded Dialogue and Conversational Question Answering co-located at ACL 2022.
no code implementations • EMNLP 2020 • Kshitij Fadnis, Nathaniel Mills, Jatin Ganhotra, Haggai Roitman, Gaurav Pandey, Doron Cohen, Yosi Mass, Shai Erera, Chulaka Gunasekara, Danish Contractor, Siva Patel, Q. Vera Liao, Sachindra Joshi, Luis Lastras, David Konopnicki
Customer support agents play a crucial role as an interface between an organization and its end-users.