SNAMS 2019

“Where is My Parcel?” Fast and Efficient Classifiers to Detect User Intent in Natural Language

SNAMS 2019 fabon/chatbot-intents

We study the performance of customer intent classifiers designed to predict the most popular intent received through ASOS. com Customer Care Department, namely “Where is my order?”.

ENGLISH CONVERSATIONAL SPEECH RECOGNITION INTENT DETECTION TEXT CLASSIFICATION