Automatic Summarization of Student Course Feedback

NAACL 2016  ·  Wencan Luo, Fei Liu, Zitao Liu, Diane Litman ·

Student course feedback is generated daily in both classrooms and online course discussion forums. Traditionally, instructors manually analyze these responses in a costly manner. In this work, we propose a new approach to summarizing student course feedback based on the integer linear programming (ILP) framework. Our approach allows different student responses to share co-occurrence statistics and alleviates sparsity issues. Experimental results on a student feedback corpus show that our approach outperforms a range of baselines in terms of both ROUGE scores and human evaluation.

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