Comparing Human and Machine Errors in Conversational Speech Transcription

29 Aug 2017 Andreas Stolcke Jasha Droppo

Recent work in automatic recognition of conversational telephone speech (CTS) has achieved accuracy levels comparable to human transcribers, although there is some debate how to precisely quantify human performance on this task, using the NIST 2000 CTS evaluation set. This raises the question what systematic differences, if any, may be found differentiating human from machine transcription errors... (read more)

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