Discovering Business Area Effects to Process Mining Analysis Using Clustering and Influence Analysis

18 Mar 2020Teemu LehtoMarkku Hinkka

A common challenge for improving business processes in large organizations is that business people in charge of the operations are lacking a fact-based understanding of the execution details, process variants, and exceptions taking place in business operations. While existing process mining methodologies can discover these details based on event logs, it is challenging to communicate the process mining findings to business people... (read more)

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