Expanding Horizons in HCI Research Through LLM-Driven Qualitative Analysis

7 Jan 2024  ·  Maya Grace Torii, Takahito Murakami, Yoichi Ochiai ·

How would research be like if we still needed to "send" papers typed with a typewriter? Our life and research environment have continually evolved, often accompanied by controversial opinions about new methodologies. In this paper, we embrace this change by introducing a new approach to qualitative analysis in HCI using Large Language Models (LLMs). We detail a method that uses LLMs for qualitative data analysis and present a quantitative framework using SBART cosine similarity for performance evaluation. Our findings indicate that LLMs not only match the efficacy of traditional analysis methods but also offer unique insights. Through a novel dataset and benchmark, we explore LLMs' characteristics in HCI research, suggesting potential avenues for further exploration and application in the field.

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