Focus on the Action: Learning to Highlight and Summarize Jointly for Email To-Do Items Summarization

Automatic email to-do item generation is the task of generating to-do items from a given email to help people overview emails and schedule daily work. Different from prior research on email summarization, to-do item generation focuses on generating action mentions to provide more structured summaries of email text.Prior work either requires large amount of annotation for key sentences with potential actions or fails to pay attention to nuanced actions from these unstructured emails, and thus often lead to unfaithful summaries. To fill these gaps, we propose a simple and effective learning to highlight and summarize framework (LHS) to learn to identify the most salient text and actions, and incorporate these structured representations to generate more faithful to-do items. Experiments show that our LHS model outperforms the baselines and achieves the state-of-the-art performance in terms of both quantitative evaluation and human judgement. We also discussed specific challenges that current models faced with email to-do summarization.