IIIT-H at IJCNLP-2017 Task 4: Customer Feedback Analysis using Machine Learning and Neural Network Approaches

IJCNLP 2017 DPrathyusha aPruthwik MishraSilpa KannegantiSoujanya Lanka

The IJCNLP 2017 shared task on Customer Feedback Analysis focuses on classifying customer feedback into one of a predefined set of categories or classes. In this paper, we describe our approach to this problem and the results on four languages, i.e. English, French, Japanese and Spanish... (read more)

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