Inferring Informational Goals from Free-Text Queries: A Bayesian Approach
People using consumer software applications typically do not use technical jargon when querying an online database of help topics. Rather, they attempt to communicate their goals with common words and phrases that describe software functionality in terms of structure and objects they understand. We describe a Bayesian approach to modeling the relationship between words in a user's query for assistance and the informational goals of the user. After reviewing the general method, we describe several extensions that center on integrating additional distinctions and structure about language usage and user goals into the Bayesian models.
PDF AbstractTasks
Datasets
Add Datasets
introduced or used in this paper
Results from the Paper
Submit
results from this paper
to get state-of-the-art GitHub badges and help the
community compare results to other papers.
Methods
No methods listed for this paper. Add
relevant methods here
