Interpretation of Implicit Conditions in Database Search Dialogues

Targeting the database search dialogue, we propose to utilise information in the user utterances that do not directly mention the database (DB) field of the backend database system but are useful for constructing database queries. We call this kind of information implicit conditions. Interpreting the implicit conditions enables the dialogue system more natural and efficient in communicating with humans. We formalised the interpretation of the implicit conditions as classifying user utterances into the related DB field while identifying the evidence for that classification at the same time. Introducing this new task is one of the contributions of this paper. We implemented two models for this task: an SVM-based model and an RCNN-based model. Through the evaluation using a corpus of simulated dialogues between a real estate agent and a customer, we found that the SVM-based model showed better performance than the RCNN-based model.

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