Learning When and What to Ask: a Hierarchical Reinforcement Learning Framework

Reliable AI agents should be mindful of the limits of their knowledge and consult humans when sensing that they do not have sufficient knowledge to make sound decisions. We formulate a hierarchical reinforcement learning framework for learning to decide when to request additional information from humans and what type of information would be helpful to request. Our framework extends partially-observed Markov decision processes (POMDPs) by allowing an agent to interact with an assistant to leverage their knowledge in accomplishing tasks. Results on a simulated human-assisted navigation problem demonstrate the effectiveness of our framework: aided with an interaction policy learned by our method, a navigation policy achieves up to a 7× improvement in task success rate compared to performing tasks only by itself. The interaction policy is also efficient: on average, only a quarter of all actions taken during a task execution are requests for information. We analyze benefits and challenges of learning with a hierarchical policy structure and suggest directions for future work.