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Towards Social Situation Awareness in Support Agents
Since many daily activities are social in nature, support agents should understand a user's social situation to offer comprehensive support.
Using Psychological Characteristics of Situations for Social Situation Comprehension in Support Agents
First, from a technical perspective, we show that psychological characteristics of situations can be used as input to predict the priority of social situations, and that psychological characteristics of situations can be predicted from the features of a social situation.
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