no code implementations • NAACL 2019 • Wei Yang, Luchen Tan, Chunwei Lu, Anqi Cui, Han Li, Xi Chen, Kun Xiong, Muzi Wang, Ming Li, Jian Pei, Jimmy Lin
Consumers dissatisfied with the normal dispute resolution process provided by an e-commerce company{'}s customer service agents have the option of escalating their complaints by filing grievances with a government authority.
