no code implementations • 25 Sep 2019 • Yash Bhalgat, Zhe Liu, Pritam Gundecha, Jalal Mahmud, Amita Misra
Given that labeled data is expensive to obtain in real-world scenarios, many semi-supervised algorithms have explored the task of exploitation of unlabeled data.
no code implementations • 12 Nov 2018 • Rama Akkiraju, Vibha Sinha, Anbang Xu, Jalal Mahmud, Pritam Gundecha, Zhe Liu, Xiaotong Liu, John Schumacher
For example, existing machine learning processes cannot address how to define business use cases for an AI application, how to convert business requirements from offering managers into data requirements for data scientists, and how to continuously improve AI applications in term of accuracy and fairness, and how to customize general purpose machine learning models with industry, domain, and use case specific data to make them more accurate for specific situations etc.
no code implementations • 15 Sep 2017 • Shereen Oraby, Pritam Gundecha, Jalal Mahmud, Mansurul Bhuiyan, Rama Akkiraju
We characterize differences between customer and agent behavior in Twitter customer service conversations, and investigate the effect of testing our system on different customer service industries.