no code implementations • 20 Oct 2020 • Shivali Agarwal, Shubham Atreja, Vikas Agarwal
Based on the evaluation in different use cases, we figured out the weaknesses of the unsupervised approach.
no code implementations • 5 Jan 2020 • Xue Han, Lianxue Hu, Yabin Dang, Shivali Agarwal, Lijun Mei, Shaochun Li, Xin Zhou
Automatic process discovery from textual process documentations is highly desirable to reduce time and cost of Business Process Management (BPM) implementation in organizations.
no code implementations • 4 Aug 2019 • Atri Mandal, Shivali Agarwal, Nikhil Malhotra, Giriprasad Sridhara, Anupama Ray, Daivik Swarup
Incident management is one such process which has been a beacon process for AI based automation.
no code implementations • 8 Aug 2018 • Atri Mandal, Nikhil Malhotra, Shivali Agarwal, Anupama Ray, Giriprasad Sridhara
We discuss some of the main design challenges associated with email ticket assignment automation and how we solve them.