Intent Segmentation of User Queries Via Discourse Parsing

In this paper, we explore a new approach based on discourse analysis for the task of intent segmentation. Our target texts are user queries from a real-world chatbot. Our results show the feasibility of our approach with an F1-score of 82.97 points, and some advantages and disadvantages compared to two machine learning baselines: BERT and LSTM+CRF.

PDF Abstract

Datasets


  Add Datasets introduced or used in this paper

Results from the Paper


  Submit results from this paper to get state-of-the-art GitHub badges and help the community compare results to other papers.

Methods


No methods listed for this paper. Add relevant methods here