Product-Aware Answer Generation in E-Commerce Question-Answering

23 Jan 2019Shen GaoZhaochun RenYihong Eric ZhaoDongyan ZhaoDawei YinRui Yan

In e-commerce portals, generating answers for product-related questions has become a crucial task. In this paper, we propose the task of product-aware answer generation, which tends to generate an accurate and complete answer from large-scale unlabeled e-commerce reviews and product attributes... (read more)

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Evaluation results from the paper

Task Dataset Model Metric name Metric value Global rank Compare
Question Answering JD Product Question Answer PAAG BLEU 2.0189 # 1