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TaDaa: real time Ticket Assignment Deep learning Auto Advisor for customer support, help desk, and issue ticketing systems
This paper proposes TaDaa: Ticket Assignment Deep learning Auto Advisor, which leverages the latest Transformers models and machine learning techniques quickly assign issues within an organization, like customer support, help desk and alike issue ticketing systems.
Answer Fast: Accelerating BERT on the Tensor Streaming Processor
Transformers have become a predominant machine learning workload, they are not only the de-facto standard for natural language processing tasks, but they are also being deployed in other domains such as vision and speech recognition.
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