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Customer Sentiment Analysis using Weak Supervision for Customer-Agent Chat
Prior work on sentiment analysis using weak supervision primarily focuses on different reviews such as movies (IMDB), restaurants (Yelp), products (Amazon).~One under-explored field in this regard is customer chat data for a customer-agent chat in customer support due to the lack of availability of free public data.
Inclusive Speaker Verification with Adaptive thresholding
We also propose a concatenated gender/age detection model to algorithmically derive the context in absence of such prior information.
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