Search Results for author: Sofie Labat

Found 7 papers, 2 papers with code

Variation in the Expression and Annotation of Emotions: A Wizard of Oz Pilot Study

no code implementations NLPerspectives (LREC) 2022 Sofie Labat, Naomi Ackaert, Thomas Demeester, Veronique Hoste

Finally, for the third premise, we observed a positive correlation between the internal-external agreement on emotion labels and the personality traits conscientiousness and extraversion.

An Emotional Journey: Detecting Emotion Trajectories in Dutch Customer Service Dialogues

2 code implementations COLING (WNUT) 2022 Sofie Labat, Amir Hadifar, Thomas Demeester, Veronique Hoste

The ability to track fine-grained emotions in customer service dialogues has many real-world applications, but has not been studied extensively.

EmoTwiCS: A Corpus for Modelling Emotion Trajectories in Dutch Customer Service Dialogues on Twitter

no code implementations10 Oct 2023 Sofie Labat, Thomas Demeester, Véronique Hoste

In our business-oriented corpus, we view emotions as dynamic attributes of the customer that can change at each utterance of the conversation.

A Million Tweets Are Worth a Few Points: Tuning Transformers for Customer Service Tasks

1 code implementation NAACL 2021 Amir Hadifar, Sofie Labat, Véronique Hoste, Chris Develder, Thomas Demeester

In online domain-specific customer service applications, many companies struggle to deploy advanced NLP models successfully, due to the limited availability of and noise in their datasets.

LT3 at SemEval-2020 Task 7: Comparing Feature-Based and Transformer-Based Approaches to Detect Funny Headlines

no code implementations SEMEVAL 2020 Bram Vanroy, Sofie Labat, Olha Kaminska, Els Lefever, Veronique Hoste

This paper presents two different systems for the SemEval shared task 7 on Assessing Humor in Edited News Headlines, sub-task 1, where the aim was to estimate the intensity of humor generated in edited headlines.

Language Modelling named-entity-recognition +3

Identifying Cognates in English-Dutch and French-Dutch by means of Orthographic Information and Cross-lingual Word Embeddings

no code implementations LREC 2020 Els Lefever, Sofie Labat, Pranaydeep Singh

This paper investigates the validity of combining more traditional orthographic information with cross-lingual word embeddings to identify cognate pairs in English-Dutch and French-Dutch.

Cross-Lingual Word Embeddings Word Embeddings

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