no code implementations • 31 Dec 2021 • Afia Fairoose Abedin, Amirul Islam Al Mamun, Rownak Jahan Nowrin, Amitabha Chakrabarty, Moin Mostakim, Sudip Kumar Naskar
Extracting the client reviews from conversations by using chatbots, organizations can reduce the major gap of understanding between the users and the chatbot and improve their quality of products and services. Thus, in our research we incorporated all the key elements that are necessary for a chatbot to analyse and understand an input text precisely and accurately.