Working with Trouble and Failures in Conversation between Humans and Robots (WTF 2023) & Is CUI Design Ready Yet?

no code implementations • 4 Sep 2023 • Frank Förster, Marta Romeo, Patrick Holthaus, Maria Jose Galvez Trigo, Joel E. Fischer, Birthe Nesset, Christian Dondrup, Christine Murad, Cosmin Munteanu, Benjamin R. Cowan, Leigh Clark, Martin Porcheron, Heloisa Candello, Raina Langevin

Workshop website: https://sites. google. com/view/wtf2023/overview Is CUI Design Ready Yet?

Using Meta-Knowledge Mined from Identifiers to Improve Intent Recognition in Conversational Systems

no code implementations • ACL 2021 • Claudio Pinhanez, Paulo Cavalin, Victor Henrique Alves Ribeiro, Ana Appel, Heloisa Candello, Julio Nogima, Mauro Pichiliani, Melina Guerra, Maira de Bayser, Gabriel Malfatti, Henrique Ferreira

In this paper we explore the improvement of intent recognition in conversational systems by the use of meta-knowledge embedded in intent identifiers.

Intent Recognition

Using Meta-Knowledge Mined from Identifiers to Improve Intent Recognition in Neuro-Symbolic Algorithms

no code implementations • 16 Dec 2020 • Claudio Pinhanez, Paulo Cavalin, Victor Ribeiro, Heloisa Candello, Julio Nogima, Ana Appel, Mauro Pichiliani, Maira Gatti de Bayser, Melina Guerra, Henrique Ferreira, Gabriel Malfatti

By using neuro-symbolic algorithms able to incorporate such proto-taxonomies to expand intent representation, we show that such mined meta-knowledge can improve accuracy in intent recognition.

Chatbot Intent Recognition

Different but Equal: Comparing User Collaboration with Digital Personal Assistants vs. Teams of Expert Agents

no code implementations • 24 Aug 2018 • Claudio S. Pinhanez, Heloisa Candello, Mauro C. Pichiliani, Marisa Vasconcelos, Melina Guerra, Maíra G. de Bayser, Paulo Cavalin

This work compares user collaboration with conversational personal assistants vs. teams of expert chatbots.

Chatbot

A Hybrid Architecture for Multi-Party Conversational Systems

no code implementations • 3 May 2017 • Maira Gatti de Bayser, Paulo Cavalin, Renan Souza, Alan Braz, Heloisa Candello, Claudio Pinhanez, Jean-Pierre Briot

Multi-party Conversational Systems are systems with natural language interaction between one or more people or systems.

BIG-bench Machine Learning