Search Results for author: Justine Zhang

Found 10 papers, 2 papers with code

Quantifying the Causal Effects of Conversational Tendencies

no code implementations8 Sep 2020 Justine Zhang, Sendhil Mullainathan, Cristian Danescu-Niculescu-Mizil

Understanding what leads to effective conversations can aid the design of better computer-mediated communication platforms.

Causal Inference

Balancing Objectives in Counseling Conversations: Advancing Forwards or Looking Backwards

no code implementations ACL 2020 Justine Zhang, Cristian Danescu-Niculescu-Mizil

This unsupervised method allows us to characterize counselor behaviors in a large dataset of crisis counseling conversations, where we show that known counseling strategies intuitively align with this axis.

ConvoKit: A Toolkit for the Analysis of Conversations

1 code implementation SIGDIAL (ACL) 2020 Jonathan P. Chang, Caleb Chiam, Liye Fu, Andrew Z. Wang, Justine Zhang, Cristian Danescu-Niculescu-Mizil

This paper describes the design and functionality of ConvoKit, an open-source toolkit for analyzing conversations and the social interactions embedded within.

Finding Your Voice: The Linguistic Development of Mental Health Counselors

no code implementations ACL 2019 Justine Zhang, Robert Filbin, Christine Morrison, Jaclyn Weiser, Cristian Danescu-Niculescu-Mizil

We use our framework to conduct a large longitudinal study of mental health counseling conversations, tracking over 3, 400 counselors across their tenure.

Conversations Gone Awry: Detecting Early Signs of Conversational Failure

no code implementations ACL 2018 Justine Zhang, Jonathan P. Chang, Cristian Danescu-Niculescu-Mizil, Lucas Dixon, Yiqing Hua, Nithum Thain, Dario Taraborelli

One of the main challenges online social systems face is the prevalence of antisocial behavior, such as harassment and personal attacks.

Asking Too Much? The Rhetorical Role of Questions in Political Discourse

no code implementations EMNLP 2017 Justine Zhang, Arthur Spirling, Cristian Danescu-Niculescu-Mizil

Questions play a prominent role in social interactions, performing rhetorical functions that go beyond that of simple informational exchange.

Question Answering

Community Identity and User Engagement in a Multi-Community Landscape

no code implementations26 May 2017 Justine Zhang, William L. Hamilton, Cristian Danescu-Niculescu-Mizil, Dan Jurafsky, Jure Leskovec

To this end we introduce a quantitative, language-based typology reflecting two key aspects of a community's identity: how distinctive, and how temporally dynamic it is.

Loyalty in Online Communities

1 code implementation9 Mar 2017 William L. Hamilton, Justine Zhang, Cristian Danescu-Niculescu-Mizil, Dan Jurafsky, Jure Leskovec

In this paper we operationalize loyalty as a user-community relation: users loyal to a community consistently prefer it over all others; loyal communities retain their loyal users over time.

Conversational flow in Oxford-style debates

no code implementations NAACL 2016 Justine Zhang, Ravi Kumar, Sujith Ravi, Cristian Danescu-Niculescu-Mizil

Public debates are a common platform for presenting and juxtaposing diverging views on important issues.

QUOTUS: The Structure of Political Media Coverage as Revealed by Quoting Patterns

no code implementations6 Apr 2015 Vlad Niculae, Caroline Suen, Justine Zhang, Cristian Danescu-Niculescu-Mizil, Jure Leskovec

By encoding bias patterns in a low-rank space we provide an analysis of the structure of political media coverage.

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