no code implementations • 16 Mar 2023 • Evandro Gouvêa, Ali Dadgar, Shahab Jalalvand, Rathi Chengalvarayan, Badrinath Jayakumar, Ryan Price, Nicholas Ruiz, Jennifer McGovern, Srinivas Bangalore, Ben Stern
Trustera, the first functional system that redacts personally identifiable information (PII) in real-time spoken conversations to remove agents' need to hear sensitive information while preserving the naturalness of live customer-agent conversations.
Automatic Speech Recognition Natural Language Understanding +2
no code implementations • 20 Apr 2022 • Karan Singla, Daniel Pressel, Ryan Price, Bhargav Srinivas Chinnari, Yeon-Jun Kim, Srinivas Bangalore
In this paper, we propose a novel architecture for multi-modal speech and text input.
no code implementations • 29 Mar 2022 • Karan Singla, Shahab Jalalvand, Yeon-Jun Kim, Ryan Price, Daniel Pressel, Srinivas Bangalore
Person name capture from human speech is a difficult task in human-machine conversations.
no code implementations • NAACL 2021 • Ryan Price, Mahnoosh Mehrabani, Narendra Gupta, Yeon-Jun Kim, Shahab Jalalvand, Minhua Chen, Yanjie Zhao, Srinivas Bangalore
Spoken language understanding (SLU) extracts the intended mean- ing from a user utterance and is a critical component of conversational virtual agents.