no code implementations • 18 Dec 2019 • Rashid Mehdiyev, Jean Nava, Karan Sodhi, Saurav Acharya, Annie Ibrahim Rana
We describe the use of Non-Negative Matrix Factorization (NMF) and Latent Dirichlet Allocation (LDA) algorithms to perform topic mining and labelling applied to retail customer communications in attempt to characterize the subject of customers inquiries.
no code implementations • 26 Aug 2015 • Saurav Acharya, Byung Suk Lee, Paul Hines
We overcome these limitations by proposing a novel event precedence model and a run-time causal inference mechanism.